Return Policy
At Zotofad, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help. Please review our return policy for a smooth and hassle-free return process.
1. Eligibility for Returns
- Items must be returned within 7 days of receiving the product.
- Products should be in their original condition: unworn, unwashed, and with all original tags and packaging intact.
- Sale or clearance items are not eligible for returns unless they are defective or damaged.
2. Non-Eligible Returns
- Items showing signs of wear, washing, alterations, or damage caused by the customer.
- Products returned after the 7-day window.
- Customized or personalized items.
3. Return Process
Submit a Return Request
Contact our customer support team at zabhabytetech@gmail.com with your order details and the reason for the return.
Approval Confirmation
Once your return is approved, you will receive instructions for shipping the product back to us.
Shipping Returns
- Ensure the item is securely packaged and sent to the address provided by our support team.
- Customers are responsible for return shipping costs, unless the item is defective or incorrect.
4. Refunds
- Approved returns will be processed within 7–10 business days after we receive the item.
- Refunds will be issued to the original payment method used during the purchase.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
5. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at zabhabytetech@gmail.com or +91 9831562113. We will arrange for a replacement or refund and cover the return shipping costs.
Contact Us
For any questions or concerns regarding our return policy, feel free to reach out:
ZABHA BYTEWIZARDS TECHNOLOGIES (OPC) PRIVATE LIMITED
📧 Email: zabhabytetech@gmail.com
📞 Phone: +91 9831562113
Thank you for shopping with Zotofad! We appreciate your trust and support.
